Contact information
If you want to learn more about CHT-IDC services,
please contact us, and we will serve you faithfully.
Customer service: 0800-080-365
Service time: 7 x 24
Emergency support
CHT data center maintenance team offers 7 x 24 all-day services.
You can request emergency support in the following methods:
1. Log into CMS and submit obstacle reports.
2. Contact the local IDC maintenance center (NOC).
| Contact information list for CHT-IDC data center | ||
|---|---|---|
| Name | Tel | Fax |
| CHT Taipei IDC | 02-89784166 | 02-29566556 |
| Taipei Xinyi IDC | 02-23443378 | 02-23932894 |
| Taipei Neihu IDC | 02-26271421 | 02-26582572 |
| Taipei East 7 IDC | 02-23454142 | 02-23454160 |
| Taipei Jiantan IDC | 02-28855254 | 02-28852144 |
| Taipei East 6 IDC | 02-27324299 | 02-27364299 |
| Taipei Aiguo IDC | 02-23443729 | 02-23951165 |
| New Taipei Dansui IDC | 02-26217314 | 02-26217487 |
| New Taipei Sanchong IDC | 02-89712022 | 02-89712026 |
| New Taipei Xinzhuang IDC | 02-29025044 | 02-29024999 |
| Taoyuan Fuguo IDC | 03-3414848 | 03-3412300 |
| Zhongli Renmei IDC | 03-4361344 | 03-4361244 |
| Hsinchu Zhubei IDC | 03-5583966 | 03-5583968 |
| Taichung Wenshin IDC | 04-22531790 | 04-22531789 |
| Taichung Liming IDC | 04-22542244 | 04-22581644 |
| Tainan Zhongshan IDC | 06-2443377 | 06-2443376 |
| Kaoshiung Zhongshan IDC | 07-2120827 | 07-3442870 |
| Kaoshiung Qixian IDC | 07-2221811 | 07-2221812 |