Contact information
If you want to learn more about CHT-IDC services,
please contact us, and we will serve you faithfully.
Customer service: 0800-080-365
Service time: 7 x 24
Emergency support
CHT data center maintenance team offers 7 x 24 all-day services.
You can request emergency support in the following methods:
1. Log into CMS and submit obstacle reports.
2. Contact the local IDC maintenance center (NOC).
| Contact information list for CHT-IDC data center | ||
|---|---|---|
| Name | Tel | Fax |
| CHT Taipei IDC | (+886 2)89784166 | (+886 2)29566556 |
| Taipei Xinyi IDC | (+886 2)23443378 | (+886 2)23932894 |
| Taipei Neihu IDC | (+886 2)26271421 | (+886 2)26582572 |
| Taipei East 7 IDC | (+886 2)23454142 | (+886 2)23454160 |
| Taipei Jiantan IDC | (+886 2)28855254 | (+886 2)28852144 |
| Taipei East 6 IDC | (+886 2)27324299 | (+886 2)27364299 |
| Taipei Aiguo IDC | (+886 2)23443729 | (+886 2)23951165 |
| New Taipei Dansui IDC | (+886 2)26217314 | (+886 2)26217487 |
| New Taipei Sanchong IDC | (+886 2)89712022 | (+886 2)89712026 |
| New Taipei Xinzhuang IDC | (+886 2)29025044 | (+886 2)29024999 |
| Taoyuan Fuguo IDC | (+886 3)3414848 | (+886 3)3412300 |
| Zhongli Renmei IDC | (+886 3)4361344 | (+886 3)4361244 |
| Hsinchu Zhubei IDC | (+886 3)5583966 | (+886 3)5583968 |
| Taichung Wenshin IDC | (+886 4)22531790 | (+886 4)22531789 |
| Taichung Liming IDC | (+886 4)22542244 | (+886 4)22581644 |
| Tainan Zhongshan IDC | (+886 6)2443377 | (+886 6)2443376 |
| Kaoshiung Zhongshan IDC | (+886 7)2120827 | (+886 7)3442870 |
| Kaoshiung Qixian IDC | (+886 7)2221811 | (+886 7)2221812 |